You might have already tried exiting and restarting the game as well. Sometimes, closing all the running tasks and checking the internet connection might not help as much. In case there are temporary problems that you are facing, you can restart your computer and check whether it persists after that. If you have fixed the network, you can check if the problem persists by resuming the Genshin Impact download. You can reset your network, either by rebooting or re-establishing the link with the ISP’s servers. If you have tried the other methods mentioned above, you can check your network to ensure that it is not an internet problem. Using Genshin Impact or trying to download the same with an unstable network connection, the entire process could be slowed down. Hit End Task after right-clicking on it.Locate Genshin Impact from the Processes menu.Open the Task Manager by pressing CTLR, Alt, and Del keys on your keyboard.You can swipe up the game from the switcher and then again start the game by locating it from your home screen.
Depending on the device, there are several ways that you can restart the game.įor iOS and Android devices, you will be able to exit the game through the app switcher. Due to this reason, restarting Genshin Impact might help.Īn additional benefit while restarting the game is that you will be able to download all the updates and other resources correctly. Sometimes, closing all background tasks and applications does not help. If you are unable to download the updates of Genshin Impact, you can resolve the issue by restarting the game. You might want to check other settings and resolve the issue differently. However, even after closing the background applications or tasks, the Genshin Impact download is still slow. While closing the running tasks from the Task Manager, the system can function at its normal pace due to less load. You can check whether you can download Genshin Impact again or try resuming the download.
Most of the time, it could be mainly due to the servers and the overload about the same. There may be several reasons why there is a slow download speed in Genshin Impact. If this does not work, please uninstall the launcher, delete the game intallation package, and reinstall Genshin Impact.4.3 Why Does Genshin Impact Download So Slowly? Why Is There Slow Download Speed In Genshin Impact? When launching the game, the following error message appears: "Failed to download resource files or network error.
If not please download and install DirectX 11. If so, please double-click on the "DXSETUP.exe" executable within the folder to manually install DirectX 11 before restarting the game. Please check if a folder named "DXSETUP"exists within your installation directory.
If it is, please remove said blockage, set the relevant files to "trusted," or close the anti-virus software before re-opening the game.Īfter launching the game, the game is stuck on a white screen before the Genshin Impact logo can appear. Please check if you have an anti-virus program installed, and check if this program is blocking any files related to Genshin Impact's installation. Here’s a few other answers to some of those first day install problems from the Genshin Impact team:Īfter opening the game, the game does not respond/the game does not launch.